FAQs General
General Questions
CDKeyDeals.com is an online store offering genuine digital activation keys for software, games, Windows licenses, gift cards, and utilities at discounted prices.
All products sold on CDKeyDeals.com are digital. No physical items are shipped.
After successful payment, your key is delivered instantly via email and is also available in your account dashboard.
You can checkout as a guest, but creating an account allows you to track orders and access keys anytime.
Yes, we source keys from authorized distributors and promotional channels, allowing us to offer competitive pricing.
Windows & Software Keys
Yes, all keys sold are 100% genuine and unused, suitable for activation on official Microsoft or software publisher platforms.
Yes, activated Windows licenses receive official updates directly from Microsoft.
Yes, as long as the license terms allow it (usually on the same device).
Yes, detailed step-by-step activation guides are included with your purchase.
Most keys are global unless stated otherwise on the product page.
Game Keys & Platforms
We sell keys for platforms such as Steam, Epic Games, Origin, Ubisoft, Xbox, and PlayStation.
Some keys may be region-restricted. This information is clearly displayed on the product page.
Activation instructions for each platform are provided after purchase.
All game keys are new, unused, and original.
Yes, once activated, games update directly through the official platform.
Gift Cards & Wallet Codes
We offer gift cards for Steam, PlayStation, Xbox, Google Play, Apple, Amazon, and more.
Gift card codes are delivered instantly after payment confirmation.
Due to the nature of digital codes, gift cards are non-refundable once revealed.
Some gift cards are region-specific. Always check the region before purchasing.
Most gift cards do not expire, but this depends on the brand.
Payment, Security & Orders
We accept major payment options including credit/debit cards, PayPal, and other secure gateways.
Yes, all transactions are protected using SSL encryption and secure payment providers.
If your payment fails but money is deducted, contact our support team with your transaction details.
Yes, registered users can access all past orders from their account dashboard.
No, the price shown at checkout is the final price.
Refunds, Support & Issues
Refunds are available for unused keys if activation has not been attempted, subject to verification.
If a key doesn’t work, contact support immediately. We will replace or refund after verification.
You can reach us via email, live chat, or support ticket system.
Support is available 24/7 to assist with orders and activations.
Yes, we provide basic guidance for installation and activation issues